Welcome to Eleven Eleven Media. By accessing our website or engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services

• Eleven Eleven Media provides digital services including, but not limited to, strategy, design, development, marketing, and consulting.
• All services are provided based on mutually agreed proposals, scopes of work, timelines, and commercials.
• Any services outside the agreed scope will be treated as additional work and billed separately.

2. Engagement & Payments

• Service engagement begins only after written confirmation and receipt of the agreed advance or full payment.
• Payments must be made as per the payment terms mentioned in the proposal or invoice.
• Delayed payments may result in work being paused without liability.

3. Client Obligations

• Clients agree to provide timely access, information, content, and approvals required for service delivery.
• Delays caused due to missing inputs or approvals from the client may impact timelines and do not constitute a breach by Eleven Eleven Media.
• Clients are responsible for the accuracy and legality of all materials provided.

4. Intellectual Property

• All intellectual property created during the engagement remains the property of Eleven Eleven Media until full payment is received.
• Upon full payment, ownership of final deliverables is transferred to the client, unless otherwise agreed in writing.
• Eleven Eleven Media reserves the right to showcase completed work in its portfolio, website, or marketing materials unless explicitly restricted by the client in writing.

5. Confidentiality

• Both parties agree to maintain confidentiality of all non-public, proprietary, or sensitive information shared during the engagement.
• This obligation survives the termination of services.

6. Limitation of Liability

• Eleven Eleven Media shall not be liable for any indirect, incidental, special, or consequential damages.
• We do not guarantee specific business outcomes, revenue, rankings, or performance results, as these depend on multiple external factors.
• Our total liability, if any, shall not exceed the amount paid by the client for the specific service in question.

7. Termination

• Either party may terminate the engagement by providing written notice.
• Payments made for work already completed or in progress are non-refundable.
• Upon termination, all outstanding dues must be cleared immediately.

8. Third-Party Tools & Services

• Certain services may involve third-party tools, platforms, or software.
• Any third-party costs are billed directly to the client unless explicitly stated otherwise.
• Eleven Eleven Media is not responsible for downtime, changes, or issues arising from third-party services.

9. Force Majeure

• Eleven Eleven Media shall not be held liable for delays or failure in performance due to events beyond reasonable control, including but not limited to natural disasters, government actions, or technical outages.

10. Governing Law & Jurisdiction

• These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

11. Modifications

• Eleven Eleven Media reserves the right to modify these Terms and Conditions at any time.
• Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Email: info@elevenmedia.in